Field Service Technician - Robotics And Mechatronics for Canada

• Responsible for troubleshooting, preventive and corrective maintenance actions, installation and testing of Schubert robotic equipment at customer plant locations
• Work on electrical systems, PC controls, PLC controls, servo drives and controls, and mechanical systems
• Recommend technical solutions by examining customer machines; clarifying requirements with customer representatives
• Provide phone support to customer technicians in order to facilitate the resolution of hardware/software issues
• Increase sales opportunities by identifying untapped customer needs, product enhancements, and industry developments
• Maximize customer satisfaction by working closely with customer contacts
• Represent Schubert to customers in a professional manner and provide effective and professional communication
• Training of customer operators and maintenance staff
• Must be able to travel for on-site servicing and installations; travel will be mainly within North America, occasional travels to the head office in Germany will be necessary

• Background in Mechatronics or Electronics
• A minimum of 3 years hands-on experience in servicing or manufacturing of packaging machinery
• Knowledge of robotic systems is desirable
• Working knowledge of servo drives and control systems
• Strong troubleshooting and problem solving skills
• Positive attitude and ability to work independently, while still acting as a team-player
• Ability to develop and maintain strong rapport with clients
• Ability to communicate effectively both verbally and in writing
• Flexibility – able to quickly adapt to new situations – and creativity – able to think “outside the box”
• Able to commit to several months of initial training in Germany, as well as travel within North America for extended periods of time
• Must have a valid work permit, drivers license

Recognizing that employees are our greatest assets, we provide them with
a competitive total compensation package, which includes:

• An interesting challenge with excellent prospects
• Competitive salary commensurate with experience
• Comprehensive initial and ongoing training
• Four weeks of vacation
• Enjoyable work climate in modern and innovative working environment
• Excellent benefits package in accordance with industry standards