Sarah Busch, Head of Customer Trainings at Gerhard Schubert, explains: “We aim to provide our customers with all the professional support they need to get the most out of their packaging lines. With this in mind, we are increasing our investment in new training concepts – with a mix of traditional and digital learning content.” The new digital learning platform is called Schubert Learning Space. The packaging machine manufacturer is currently testing its preliminary content in collaboration with customers and will be introducing it in 2024. It will feature interactive courses aimed at customers’ specialists as well as Schubert’s own employees.
Following the opening of its large training centre a year ago, Schubert is extending its range of training courses with all-new concepts.
Accessible on-demand learning modules for operating personnel
Schubert will also be offering comprehensive learning modules specifically for machine operators. Especially in this area it is challenging for manufacturing companies to hire, train and retain good employees. The very diverse levels of technical expertise and language skills represent one of the most common obstacles. “This is why we are developing a learning concept with pre-produced, highly accessible content – i.e. with plenty of images, animations and videos that can be understood with as little language as possible,” reports Sarah Busch. This content will be available on demand and can be activated by the production heads themselves for staff training as needed. “Our customers will benefit from flexibility and autonomy when it comes to training their staff,” adds Busch.
Schubert is also developing comprehensive learning modules specifically for machine operators.
A larger team and a new training machine boost capacities
Schubert is currently realigning itself internally to expand its training capacities and simplify the process of handling training courses. In a few weeks, another state-of-the-art training machine will be installed at the training centre. “The training team has grown considerably,” says Sarah Busch, “Two of our colleagues are now in charge of designing and developing new training formats, and we have a central administrative office that handles all customer support and course organisation at the training centre.”
In addition to the existing training machines, another state-of-the-art line will be moving into the training centre in just a few weeks.
Training designed to achieve enhanced production availability
In 2024, customers will benefit from digital learning content as well as from more courses and more quickly available training dates. The modular design of Schubert machines is a real advantage for the training concept, as the standardised components – such as the pick & place robots or the Transmodul – function in virtually the same way in every system. “Nevertheless, our trainers prepare themselves conscientiously for specific customer machines and they prioritise certain topics for the training sessions based on this preparation,” highlights Sarah Busch. The value of well-trained personnel should never be overestimated. Ultimately, any issues and unplanned downtime in production can be prevented over the long term. And this increases system availability and efficiency – making training measures an absolutely worthwhile investment.
With an extended team, Schubert is realigning itself internally to expand its training capacities and simplify the handling of training courses.
