Individually tailored services
Schubert actively supports its customers with 4YOU Technical Services and experienced specialists throughout the entire process. In terms of technical services, customers can choose from service parts supply and component overhaul to inspection and maintenance, from training and education to line modification and rapid line fault clearance. Together with Schubert’s service experts, they decide which services are needed following a comprehensive situation analysis. Depending on the size of the company, employee expertise, production shifts, machine components and related framework parameters, this results in the definition of specific requirements. For example, a small manufacturer with only one production shift and a relatively simple machine will require different training and less maintenance than a large corporation with complex lines in a two-shift operation and an experienced maintenance team. A customised contract, the 4YOU Agreement, which includes the selected technical services, forms the basis for the service. For the service team, the focus is primarily on the customer and their specific needs. An exceptionally reliable packaging machine that is custom-tailored to specific requirements and sustainably exploits its potential over many years is, of course, an integral part of the package.